Unifonic Documentation Hub

Welcome to Unifonic Documentation hub. Here you'll find comprehensive documentation and API references to help you get started with Unifonic as quickly as possible, and guide you with step-by-step walkthroughs covering essential features and channels. Let's jump right in!

Unifonic Platform & Applications

Streamline conversations and engagement for a remarkable customer experience across communication channels

Unifonic Platform
Unifonic Platform

Setup accounts, communication channels, and access control as well as real time reporting.

Authenticate and Verify

Prevent fraud with Authenticate and Verify applications featuring 2FA and OTP

Chatbot Builder

Build a chatbot to simplify business workstreams and automate customer support in seconds

Flow Studio

Design and deploy omnichannel communication workflows without a single line of code.

Multichannel Campaigns

Reach your entire customer or prospect base in just a few clicks on many channels.

Contact Center
Contact Center

Scale customer communications across multiple channels, routes, agents, workflows, and more.

Communication Channels & APIs

Reach customers on their preferred communication channels with a single low-code API

Programmable SMS

Instantly send SMS to recpients worldwide including alerts, campaigns, and more.

WhatsApp Business Platform

Interact with customers on WhatsApp, the world's most popular messaging app.

Programmable Voice

Automate, scale, and manage Voice calls with customers in real time.

Push Notifications

Automate and send Push Notifications over Apple iOS and Google Android.