Getting started with Flow Studio

Before you create a flow, activate its communication channels, create the related applications, and prepare the resources required by each channel.

Activate the channels

Activate each channel or channel action that your flow will use:

• Conversations
• WhatsApp
• SMS
• Send SMS
• Voice
• Outbound Voice
• Inbound Voice
• Email
• Send Email
• Push Notifications
• Send Push Notifications

Create applications and resources

WhatsApp

• An active WABA instance.
• An application ID linked to the WABA instance.
• A created and approved template.

Voice

• An active application ID.
• A number with outbound or inbound Voice capabilities.
• The audio files required by the flow.

SMS

• An approved sender ID.
• An AppsId linked to the sender ID.

Email

• A registered subdomain to use as the source email domain.

Push Notifications

• The Unifonic SDK configured in your application.

Next step

After preparing these resources, create your first flow.