Introduction
A chatbot is a computer program that uses text, voice, or both to simulate a conversation. Use chatbots to answer common questions, provide real-time assistance, streamline customer journeys, and reduce pressure on support teams.
How Chatbot Builder helps
Unifonic Chatbot Builder provides a low-code interface for creating and deploying virtual assistants on supported communication channels. You can also connect a chatbot to external systems to personalize conversations and automate more customer tasks.
Use the Widget Library to add messages, input collection, flow logic, and integrations to a chatbot.