Usage guide (Flow-based campaign)

User guide with step by step directions to help you explore the flow-based campaign module

The flow-based campaign enables you to trigger flows of flow studio for mass contacts in a go. This allows you to add more validations, conditions and orchestrations to the campaign flow.

For example, using flow-based campaigns you can send voice campaigns with multiple IVR and DTMF feedback layers, or a WhatsApp campaign with a fallback to SMS or voice channel, etc.



You must have the below, before creating a flow-based campaign

  • Active flow studio service under your unifonic cloud account
  • Required balance or package for the execution of the flow
  • Active fully built flow to be executed from the campaigns module