Inbound IVR Applications

In this section, you will be acquainted with creating a Inbound IVR voice application, which is necessary for using the Unifonic Voice APIs to handle incoming calls.

To create Inbound IVR Voice Application

Give your voice app a name, this can be changed anytime.
Assign a caller ID to this voice app. from the corresponding drop-down list. Do take note that only the caller ID type - Outbound/Inbound can be used.

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If you cannot find a suitable Caller ID, simply request another Caller ID that could be applicable.

Configure your IVR Endpoint. Our system will be querying this GET API for the IVR instruction whenever an inbound call is received at this Caller ID.
Set the Authorization token. This step may be optional if your API doesn't require an Authorization token in the Headers.
Create the Application.

Now the application has been successfully created, it will be on the Application Page.