Facebook Messenger

In this section, you will be acquainted with Messenger by Facebook, which is a simple channel that enables you as a business to communicate with customers regardless of location. Linked to your Facebook business page and supporting multiple message types, it offers a rich and personalized customer experience over multiple devices.

Messenger is a simple way for customer-initiated two-way communication to provide support and respond to inquiries. You can use various entry points to help drive user engagement. A Facebook Page allows a business to reach a broad audience using built-in tools, including Messenger.