Viewing and Exporting your Call Logs on Unifonic Console
In this section, you will be acquainted with how to view call logs on the Unifonic console and export them as CSV to local devices.
There are other ways to check voice call logs
- APIs
- Webhooks
There are two call logs types
- Voice Call Logs: comprises outbound and inbound call logs.
- Masked Call Logs: comprises call logs made on Number Masking sessions.
To view and export call logs
- Go to Unifonic Console > Communication Cloud > Voice Call Logs
![Voice Call logs page.png 3540](https://files.readme.io/94f23bf-Voice_Call_logs_page.png)
- Click the green filter icon.
![date filter.png 446](https://files.readme.io/e5be152-date_filter.png)
- Set your date range through the calendar.
![filter dates widget.png 814](https://files.readme.io/ee4a069-filter_dates_widget.png)
- Click Apply to apply the filter.
![click on apply filter.png 606](https://files.readme.io/520fa95-click_on_apply_filter.png)
The Export button becomes enabled.
![Export Voice Call Logs.png 2926](https://files.readme.io/a23d3c1-Export_Voice_Call_Logs.png)
The voice call logs will be available for download on your local device!
To export a call log
- Go to Unifonic Cloud > Communications Cloud > Masked Call Logs.
and navigate to Masked Call Logs.
![Click on Masked Call Logs.png 624](https://files.readme.io/d0c13ea-Click_on_Masked_Call_Logs.png)
- Check your Masked Call Logs.
![Masked call logs page.png 3534](https://files.readme.io/3a3dbe2-Masked_call_logs_page.png)
- View the details of each call, and download the call recordings directly to your device by clicking the adjacent icon.
![Detailed Masked Call logs.png 3540](https://files.readme.io/209d296-Detailed_Masked_Call_logs.png)
Alternatively, if you need a huge data download of call recordings, simply send your request to [email protected]
Updated about 2 years ago