Other Webhooks

In this section, you will be acquainted with the other Whatsapp Webhooks.
Other than managing your received messages and getting updates on your message delivery status, you may also get updates on your number quality, template status and whether your wab number has reached its daily limits.


Email alerts

You are automatically subscribed to email alerts for Phone Number Quality Change and Template Status Change

Unifonic's conversation platform allows you to configure multiple webhook URLs

Configuring Webhook URLs

  1. Navigate to the Channels > WhatsApp.

  1. Click the Edit button, and navigate to the WEBHOOK tab.

  1. Click ADD NEW to paste the webhook URL on which the user would like to receive the incoming webhook responses for received messages



Getting updates about your template status change allows you to manage your outreach campaign strategy. If a template is paused due to user reports, you might want to use another number or template to reach your end users.

What’s Next