Flow-based Campaigns (User Guide)

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The flow-based campaign enables you to trigger flows of flow studio for mass contacts in a go. This allows you to add more validations, conditions and orchestrations to the campaign flow.

For example, using flow-based campaigns you can send voice campaigns with multiple IVR and DTMF feedback layers, or a WhatsApp campaign with a fallback to SMS or voice channel, etc.

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Prerequisites

You must have the below, before creating a flow-based campaign

• Active flow studio service under your unifonic cloud account
• Required balance or package for the execution of the flow
• Active fully built flow to be executed from the campaigns module