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Platform

Getting Started with Unifonic
User & Account Management
Payment & Billing
Reports

Channels

Overview
SMS
Voice
WhatsApp
Facebook Messenger
Twitter DM
Mobile Push Notifications
- Setup Apple push notification in Notice
- Setup Android push notification in Notice
Web Widget
- Getting Started
- Setting Up The Channel
How to Section for Unifonic Channels
- Push Notifications Activation

Multichannel Campaigns

Overview
WhatsApp Campaigns (User Guide)
Usage Guide (Flow-based Campaign)
- Creating a New Flow-based Campaign
- Analytics and Reports (Flow-based Campaign)
Retargeting a Campaign

Flow Studio

Overview
Glossary Flow Studio
Login & Password Management
Accessing Flow Studio
Usage Guide
Getting Started with Flow Studio
Dashboard
My Flows
Triggers
Widget Library
Execution Logs (Reports)
- Download Flow Studio Report
Variables Management
Channel Executions
How to section for Flow Studio
- How to activate Email channel on Flow Studio
- How to trigger Flow Studio via API

Contact Center

Overview
Routing incoming interactions to agents
Contact Center Setup
Admin Guide
Agents Guide

Chatbot Builder

Overview
Chatbot User Guide
How to Create a Chatbot?
Cloning Chatbot
Subflows
Widget Library
Customer Satisfaction Survey
Analytics
Test and Deploy Bot
Integrations
Sample Code

Authenticate & Verify

Setting up Authenticate App
Authenticate APIs
Getting Authentication Token and Apps IDs

Compliance

Introduction
Regulators
Anti-Spam Regulations
SMS Compliance
Voice Compliance
WhatsApp Compliance

Mobile SDKs

Push SDK
React Native Push Library

How to section for Flow Studio

Learn how to use Flow Studio with these step-by-step tutorials.

Updated about 1 month ago

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