This report provides the user with the ability to search messages by phone number and/or dates.
To search for messages
- Access the Message Logs report page. For more information, click here.
- Click the calendar icon, and select the date range to search for the required message.
- From the Sender name drop-down list, select the name of the sender.
- In the Recipient number box, type the number of the recipient of the message together with the country code, then click Search. The report is generated with the following:
| SENT: Indicates the SMS has been sent successfully from Unifonic to the Operator (e.g: STC, Etisalat, etc.)
NOT SENT: This status occurs when there is an issue in sending the SMS
|The content of the message sent. To display the content of the message, click Show Content and click Hide Content to make the content disappear.
The message content disappears in 5 minutes.
|Sent by Client
|Indicates the time sent by the client by date and time in milliseconds.
|Sent to Operator
|Indicates the time Unifonic sent the message to the operator (e.g: STC, Etisalat, etc.) by date and time in milliseconds.
|Delivered to Customer
|Indicates the time the message has been delivered to the customer by date and time in milliseconds.
Updated 4 months ago