KSA SID Renewal Process

Introduction

How to Renew SID

  1. Notice the following landing page of Unifonic platform, where is a shortcut for renewing SID.
  1. After clicking Review Expiring Sender IDs button, the following screen appears where the system reviews all SID in the account, and it shows what SID are expired and needs to be recharged, notice the following figure.
  1. From the previous screen, select the expired SIDs that require renewing, then click Renew Senders button.

Payment Methods

Unifonic allows its users to renew their SIDs through two payment ways for easier renewing.

Credit Card

  1. Once the user is done with last steps of previewing and selecting the required SID for renewing, the user is able to select the suitable payment method. In case of credit card payment, the system shows all the payment details including total items, the value added tax, and the net, notice the following screen.
  1. After ensuring the accuracy of order details, click Add Card Details button, where the following screen appears.
  1. From the previous screen, fill in the mandatory fields (Name on Card (Credit/ Debit Card), Card Number, Expiration Date, Card Verification Number (CVV)), then click Review Order button, or Cancel button to exit the steps of payment, or Back button to return to the previous step.
  2. In case of clicking Review Order button, the following screen appears where it has all the payment details including the amounts and card information.

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Note

Depending on your bank policies, you may be asked to enter an OTP after paying the amount.

Balance

  1. Once the user is done with last steps of previewing and selecting the required SID for renewing, the user is able to select the suitable payment method. In case of balance payment, the system shows all the payment details including total items, the value added tax, and the net, notice the following screen.
  1. After ensuring the accuracy of order details, click Preview order button, where the following screen appears.
  1. From the previous screen, review the order details that shows the current balance and balance after deduction, then click Deduct from Balance button, or Cancel button to exit the steps of payment, or Back button to return to the previous step.