Anti-Spam Regulations

Both KSA and UAE regulators have anti-SPAM policies and protections in place to reduce SPAM messages, meaning any electronic, or mobile text message (SMS, MMS, Flash SMS, Email, Voice, or Fax) that is sent without the recipient providing consent, or being able to unsubscribe.

This is limited to marketing or promotional messages. On the other hand, Transactional messages, such as notices, warnings, system alerts, general services or awareness messages, are therefore excluded from SPAM.

The following two sections summarise the key regulations that businesses need to be aware of when sending promotional messages whether over SMS (Text) or Voice.



CST Regulation for curbing SPAM Messages & Calls

Personal Data Protection System

TDRA Mobile SPAM Policy