The Send an SMS widget allows you to send SMSs through Flow Studio and add it to your flow.


SMS widget parameters

Application Name This dropdown allows you to select the Application that you want to use to send your SMS. This application should be previously configured on the SMS applications section of the platform.
Sender Id This parameter will show you the Sender Id that is gonna be used to send the message. This is the display name user will see on his phone when receives the message. This Sender Id should be previously configured on our SMS channel.
Recipient This parameter allows you to configure the destination number where you want to send the message. The number must be in international format and with the + icon as a prefix. I,e: +971562600000.

In this field, you can also use a variable. So every time a flow is executed the destination number change. Just include the double brackets ( {{ ) and then a pop-up with available variables will be shown.
Message body This parameter allows you to include the content of your message. Consider this as the template you will use to send to your customers. In this field, you also can include variables and those should be set in the following format {{Variables_name}}.
Shorten URL In case you have a URL in the content of your message. This option will be activated and will allow tracking if a user clicks on a link. To activate this option you must have our Ulink solution activated so then once the message is executed the Long URL will be replaced by a short URL and later on if you want you can activate a fail over and then branch the flow in case the user clicks on the link or not.
Message Id Variable This section allows you to create a variable that will store the message Id received from the SMS channel and then later you can have it in your .csv report or even can be sent to you back via API using our API request widget.

This will be very useful in case you later on want to correlate and see more details of an specific message on our message logs section.
FailOver This action allows you to branch a flow based on 3 main concepts.

Message sent: In case the message is accepted by our SMS gateway do something otherwise do another action.

Message delivered: In case the message is delivered then perform an action otherwise do another action.

Link Opened: This action is activated in case you have checked the Shorten URL checkbox. So the system will track if the link was clicked or not and then based on that execute a specific action,
Stop widget on failure By default, this option is Yes. It means in case there is a failure in the execution of this widget the flow will stop immediately. In case you configured as No. Despite the message failing the flow will continue the execution.