Use Unifonic WhatsApp APIs and webhooks to send messages, receive customer messages, manage templates and catalogs, and track account and message events.
API and webhook categories
- Template Message API: Send approved templates to start a conversation.
- Session Message API: Reply during an active customer-service window.
- Template Management API: Create and manage WhatsApp message templates.
- Catalog Management API: Manage commerce catalogs and related content.
- Incoming Messages Webhook: Receive customer messages.
- Outbound Message Delivery Status Webhook: Receive message-status updates.
- Account Management Webhooks: Receive number-quality and template-status events.
Authentication
API requests require your Unifonic API key and secret. Protect these credentials and do not expose them in client-side applications or source control.
 | Test before production Use the Unifonic WhatsApp Sandbox to test API calls before connecting a production WhatsApp Business Account. |